Refund and Returns
Last Updated: 7 Feb 2025
At Hridaan Digital Innovations, we strive to deliver high-quality digital marketing services and ensure complete customer satisfaction. However, we understand that there may be exceptional circumstances where concerns or disputes arise. This Refund and Returns Policy outlines our guidelines regarding refunds and returns for our services.
1. No Refund Policy
Once our digital marketing services have been purchased and delivered, we do not offer refunds. This policy is in place because our services involve the allocation of resources, time, and expertise, which cannot be recovered once the work has commenced or been completed.
2. Dispute Resolution
If you have any concerns or disputes regarding our services, we encourage you to reach out to us. We are committed to addressing your concerns fairly and promptly.
Raising a Dispute: If you believe there is a valid reason for a refund, please contact us at care@hridaandigital.com with the following details:
Your name and contact information.
A detailed description of the issue or dispute.
Any supporting documentation or evidence.
Review Process: Our team will review your dispute thoroughly and respond within 7-10 business days. If your claim is found to be valid, we will process a refund or provide an appropriate resolution.
3. Exceptions
Refunds, if approved, will only be issued under exceptional circumstances, such as:
Non-delivery of services as agreed upon.
Significant deviation from the scope of work outlined in the agreement.
Refunds will not be issued for:
Change of mind or business strategy after the service has been delivered.
Dissatisfaction with results due to factors beyond our control (e.g., market conditions, third-party platforms).
4. How Refunds Are Processed
If a refund is approved, it will be processed using the original payment method within 7-10 business days. Please note that any third-party transaction fees may not be refundable.
5. Contact Us
For any questions or concerns regarding this Refund and Returns Policy, please contact us at:
Hridaan Digital Innovations
Email: care@hridaandigital.com
Phone: 9702093235
Address: 824, Ajmera Sikova, Lal Bahadur Shastri Marg, Opp. Damodar Park, Nityanand Nagar, Ghatkopar West, Mumbai, Maharashtra 400086
By using our services, you acknowledge and agree to this Refund and Returns Policy. We recommend reviewing this policy carefully before making a purchase.
